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The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping Cover Image
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (Paperback)
By Jerry Angrave
$32.99
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Customer Experience Strategy-Paperback Cover Image
Customer Experience Strategy-Paperback (Paperback)
By Lior Arussy
$35.00
Usually Ships in 1-5 Days
You Will Be Satisfied Cover Image
You Will Be Satisfied (Paperback)
By Bob Tasca
$22.49
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Decomplify: How Simplicity Drives Stability, Innovation and Transformation Cover Image
Decomplify: How Simplicity Drives Stability, Innovation and Transformation (Hardcover)
By Gary S. Michel
$27.99
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How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online Cover Image
How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online (Paperback)
By Susan RoAne
$18.99
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How to Talk to Customers Cover Image
How to Talk to Customers (Hardcover)
By Diane Berenbaum, Tom Larkin
$26.00
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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Cover Image
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience (Paperback)
By Micah Solomon
$19.99
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Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$26.99
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Get Scrappy: Smarter Digital Marketing for Businesses Big and Small Cover Image
Get Scrappy: Smarter Digital Marketing for Businesses Big and Small (Paperback)
By Nick Westergaard
$19.99
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service Cover Image
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Hardcover)
By Dennis Snow, Teri Yanovitch
$28.00
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Cover Image
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together (Paperback)
By James P. Womack, Daniel T. Jones
$22.99
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Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Cover Image
Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and (Hardcover)
By DMD Michael Sonick
$29.99
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