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Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results Cover Image
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results (Paperback)
By Renee Evenson
$19.99
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How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives Cover Image
How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives (Paperback)
By Lewis S. Eisen
$19.99
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STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World Cover Image
STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World (Paperback)
By Dan Lyons
$18.99
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Hbr's 10 Must Reads on Strengthening Your Soft Skills (with Bonus Article You Don't Need Just One Leadership Voice--You Need Many by Amy Jen Su) Cover Image
Hbr's 10 Must Reads on Strengthening Your Soft Skills (with Bonus Article You Don't Need Just One Leadership Voice--You Need Many by Amy Jen Su) (Paperback)
By Harvard Business Review, Daniel Goleman, Amy Gallo
$24.95
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Know What Makes Them Tick: How to Successfully Negotiate Almost Any Situation Cover Image
Know What Makes Them Tick: How to Successfully Negotiate Almost Any Situation (Paperback)
By Max Siegel, G.F. Lichtenberg
$14.99
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Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team Cover Image
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team (Paperback)
By Jay Cherney, Diana Whitney (With), Amanda Trosten-Bloom (With)
$15.95
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Good Arguments: How Debate Teaches Us to Listen and Be Heard Cover Image
Good Arguments: How Debate Teaches Us to Listen and Be Heard (Hardcover)
By Bo Seo
$28.00
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8 Lessons in Military Leadership for Entrepreneurs Cover Image
8 Lessons in Military Leadership for Entrepreneurs (Paperback)
By Robert T. Kiyosaki
$16.95
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Build Like A Woman: The Blueprint for Creating a Business and Life You Love Cover Image
Build Like A Woman: The Blueprint for Creating a Business and Life You Love (Hardcover)
By Kathleen Griffith
$30.00
Coming Soon - Available for Pre-Order Now
An Illustrated Book of Loaded Language: Learn to Hear What's Left Unsaid (Bad Arguments) Cover Image
An Illustrated Book of Loaded Language: Learn to Hear What's Left Unsaid (Bad Arguments) (Hardcover)
By Ali Almossawi, Alejandro Giraldo (Illustrator)
$16.95
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STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World Cover Image
STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World (Hardcover)
By Dan Lyons
$26.99
Usually Ships in 1-5 Days
The Introvert Advantage: How Quiet People Can Thrive in an Extrovert World Cover Image
The Introvert Advantage: How Quiet People Can Thrive in an Extrovert World (Paperback)
By Marti Olsen Laney, Psy.D.
$16.95
Usually Ships in 1-5 Days

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